Custom candle orders

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1. Contact our team: Reach out to "je m'appelle candles" through our contact us page, by email or social media messaging. In your message, clearly explain your custom candle request, including any specific design, scent, size, or other preferences you have.

2. Provide Details: Be as detailed as possible in your request. Specify the type of candle you want (e.g., jar type, jar colour, tin colour, tin size, scented, unscented), and the exact phrase or design you want on the candle. If you have a specific occasion or event in mind, mention that as well.

3. Ask about Pricing and Lead Time: Inquire about the cost of the custom candle and the estimated production time. Custom candles may cost more than standard ones due to the additional work involved. Be sure to clarify payment methods and any shipping fees if applicable.

4. Confirm the Order: Once you've received all the necessary details, pricing, and timelines from "je m'appelle candle co.," confirm your order in writing. This can be through email or another communication method of your choice.

5. Payment: Pay for your custom candles according to the agreed-upon terms. This may involve a deposit upfront, with the remaining payment due upon completion.

6. Wait for Production: Allow "je m'appelle candle co." the necessary time to create your custom candles. The production time can vary depending on the complexity of your request and their current workload.

7. Receive Your Custom Candles: Once your custom candles are ready, they will be shipped or made available for pick-up, depending on the arrangement you made. Make sure to inspect the candles upon receipt to ensure they meet your specifications.

Remember to maintain clear communication with "je m'appelle candle co." throughout the process to ensure that your custom candle order meets your expectations. Enjoy your personalized candles once they're ready!